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Getting FCA Authorised: A Guide for E-commerce Retailers

Explore the benefits and complexities of FCA Authorisation.
Scott Law
2 min to read

Getting FCA Authorised: A Guide for E-commerce Retailers

If you're an ecommerce retailer in the UK looking to offer flexible payment plans to boost sales – getting FCA authorised is often a key step. But where do you start?

Read through this quick guide to demystify the process and see how FinMatch can help your business grow.

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Why get Authorised?

To legally offer customer payment plans longer than 12 months with an APR above 0%, FCA authorisation is mandatory. This unlocks consumer credit options that can increase your average order value and customer loyalty, which is essential for retailers selling medium-to-high-value goods.

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How much does it cost?

When getting authorised, expect two main expenses:

  1. FCA application fee: £550 for a typical ecommerce retailer.
  2. Professional assistance: Many firms hire experts to navigate the application. At FinMatch, our FCA Assist service is £1,249.

Budget around £3,000 to cover contingencies and ensure a smooth process.

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How long does it take?

Timelines vary based on your business complexity, FCA workload, and how quickly you respond. It's possible to achieve authorisation in as little as 8 weeks, though it can take longer. Partnering with the right advisor streamlines the process and accelerates approval.

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Becoming an Appointed Representative

As an alternative to direct authorisation, you can operate under an already-authorised firm's umbrella (if they have the right permissions). Some lenders and brokers provide this. This means you are categorised by the FCA as an Appointed Representative (or AR/IAR). It's a solid interim option, but watch for trade-offs: often limited to one lender and requiring approvals on marketing.

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What's the Success Rate?

Over 60,000 firms are FCA-authorised, from startups to established giants. Flat-out rejections are rare if you follow the process, respond promptly, and understand the FCA's requirements. At FinMatch, our clients enjoy a >90% approval rate – proof that with expert guidance, authorisation is achievable for e-commerce retailers.